Privacy Policy

HalenVox30 is the customer-facing product and service brand operated by Cart Clean LLC, its legal business entity. This policy explains the information we may collect when you visit the website, purchase a product, or request a service.

Information we collect

We may receive contact information, purchase and billing details, support messages, and information voluntarily submitted for a personalized review. Payment-card information is processed by Square and is not stored directly by HalenVox30.

The free assessment provides a brief preview before asking for your first name and email to unlock the detailed result. When you submit that contact step, your answers are transmitted securely to calculate the result but are not retained individually. We save your first name, email, completion date, score, area scores, priority actions, and optional marketing-consent choice in a private lead record. The personalized-review intake also remains in your browser until you choose to send the prepared email.

How information is used

Assessment contact details and summaries are used to record and support your requested results and related service inquiries. Marketing tips and offers are sent only when you select the separate optional marketing checkbox; declining it does not prevent access to your results. You may withdraw marketing consent by emailing support@halenvox30.com or using an unsubscribe option in a marketing email. Information may be used to process purchases, deliver products, provide support, schedule services, prevent fraud, maintain business records, and comply with legal obligations.

Service providers

We may use service providers for website hosting, payments, tax calculation, email, analytics, and business operations. They process information according to their agreements and applicable law.

Security and retention

Reasonable safeguards are used, but no internet service is completely secure. Information is retained only as reasonably necessary for the purposes described, legal obligations, dispute resolution, and enforcement of agreements.

Your choices

You may request access, correction, or deletion where applicable by contacting Email support. Certain transaction and legal records may need to be retained.

Changes

This policy may be updated as the service changes. The effective date will be revised when material changes are published.